Patient Guide

We want your care with a Yale Medicine physician to be as easy and convenient as possible. If you have questions that aren't answered on our website, please talk to your physician, or contact us at 1-877-YALEMDS (925-3637).

Prepare for Your Visit

Prepare for Your Visit

You can make the most of your visit by being an active participant. At Yale Medicine, we encourage you to raise questions and concerns, and provide your physicians with information that will help them to take care of you.

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Make an Appointment

Make an Appointment

To schedule an appointment, search for a physician using our Find a Physician online directory then contact that office directly or call our Telephone Assistance Service at 1-877-YALEMDS (925-3637) and we will help you find a physician and connect you to their office to make an appointment.

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The International Medicine Program

The International Medicine Program

The International Medicine Program is a collaboration of Yale Medicine and Yale New Haven Hospital. Our program offers seamless access to expert medical care for patients from around the world. We are a world-class academic medical center, located in New Haven, Connecticut.

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Parking

Parking

Check with your doctor’s office about parking options prior to your visit.

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Get a Second Opinion

Get a Second Opinion

When confronted with a new diagnosis or treatment, a second opinion from a specialty physician can offer you piece of mind and self-assurance knowing that you are making well-informed decisions about your healthcare.

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Telehealth

Telehealth

Yale Medicine Telehealth is developing innovative and convenient ways for you to visit with your physician using your desktop computer, laptop, tablet or mobile phone. Your referring physician will be able to communicate directly with a Yale Medicine specialists and remotely share images, electronic medical records and other tools to help examine, diagnose, treat and provide you with continuous follow-up for your medical condition.

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Insurance Plan Information

Insurance Plan Information

Here is a list of all of the insurance companies that we participate with as a group, although we may make individual exceptions.

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Paying Your Bill

Paying Your Bill

You can now pay your bill online using Quickpay. The process is easy, accurate and secure. To use the system you will need your account number and zip code so we recommend having your bill handy.

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Privacy Information

Privacy Information

Our Privacy Notice describes how personal medical information may be used and disclosed and how you can get access to this information.

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