Contact Us

• Scheduling Appointments

  For new or existing patient appointments, for general information, and administrative questions, call the Yale Medicine Care Center at 1-877-YALEMDS (1-877-925-3637) and say “patient” when prompted. Current patients can also make appointments, request refills, and ask non-urgent medical questions via MyChart.

• Patient Registration

  If you are a new or existing patient and need to update your registration information, please call our Central Registration Department at 1-888-639-9253.

• Billing

  For questions about your bill, please call our Central Billing Line at 1-800-826-9922.

• General Information

  For general information and administrative questions, email yalemedicine@yale.edu.

• Referring Providers

  For physicians making a referral, contact the Yale Medicine Care Center Provider Line at 1-877-YALEMDS (1-877-925-3637). Say “provider” when prompted.

• Patient Advocacy

  The Office of Patient Advocacy is focused on our patients' satisfaction. If you need assistance with an issue or complaint, please call our Patient Advocacy Department at 1-203-785-2140 or email YMPatientAdvocacy@yale.edu.

• Media Inquiries

  Members of the media can contact Colleen Moriarty, Director of Media Relations and Audience Development or call 203-376-4237.

• Editorial Inquiries

  For editorial-related questions, contact Rebecca Shannonhouse, director of content strategy of Yale Medicine.